Privacy Policy
DRAFT — fill in the highlighted fields and have a lawyer review this before publishing. It describes how the app works today; update it whenever that changes.
Last updated: 26 October 2026
Ahmad K (“we”, “us”) operates the Sakinah app and this website. We know you may share personal and sensitive matters, so we collect as little as possible.
What we collect, and why
| Data | Where it lives | Why |
|---|---|---|
| Your conversations | On your device only. When you send a message, the conversation is passed through our server to our AI provider so it can write a reply. We do not store message content on our servers. | To answer you |
| Profile details you choose to enter: name, age range, gender, marital status, country, preferred madhhab, topics of interest, language | On your device. They are sent along with each message as context. | To tailor the guidance and the legal note to your situation |
| An anonymous app user ID | Our server and our subscription provider | To count daily messages and to know whether you have Premium |
| A daily message counter | Our server, deleted automatically after 48 hours | Free-plan limits and fair use |
| Purchase information | Apple and our subscription provider (RevenueCat) | To manage your subscription |
| Session requests to therapists (only if you send one) | The name, email, preferred times and message you type are emailed to that therapist through our email provider, and a confirmation is emailed to you. We do not store them. We keep only a record that a request was made to that therapist and when, with nothing about you. | So the therapist can reply to you directly |
| Reminder settings | On your device (local notifications) | The optional 8:00 daily reflection and trial-ending reminder |
We do not sell your data, show advertising, or use advertising or analytics trackers in the app.
Who processes data for us
- Anthropic (AI provider) processes your messages and profile context to generate replies. Under its commercial terms, data sent through its API is not used to train its models; it may be retained for a limited period for safety purposes. See anthropic.com/legal.
- Cloudflare hosts our server.
- RevenueCat and Apple process subscriptions and payments. We never see your payment details.
- Resend delivers the emails described above (session requests and confirmations).
- Stripe processes enrollment payments from therapists. Users do not pay through Stripe.
The therapist directory
Therapists listed in the app are independent professionals, not employees or agents of Sakinah. When you send a session request, what you write is shared with that therapist, who then handles it under their own professional duties and the laws that apply to their practice. We do not receive, keep or see the sessions that follow.
Therapists who apply give us their name, email, licence details, profile text and fee information. We use them to verify the licence, publish the public part of the profile (never the email or licence number), take enrollment payments, and meet legal duties. We keep application records while the person is listed and for [RETENTION PERIOD, e.g. 6 years or as required by law] afterwards.
Sensitive information
Your messages may reveal religious beliefs, health, family or relationship matters. We use them only to provide the service you asked for, and ask for your agreement during onboarding.
Your choices and rights
- Delete your profile and all conversations at any time: You → Delete all my data. Deleting the app also removes them.
- Turn reminders on or off in You → Daily reminder.
- [Add the rights that apply where you serve users, e.g. access, correction, erasure and objection under UK/EU GDPR and US state laws, how to make a request, and your lawful basis.]
- Contact us at hello@sakinah.site with any privacy question.
Children
Sakinah is not intended for children under [13 / 16 — match your App Store age rating and local law].
Not professional advice
Sakinah provides AI-generated guidance. It is not a licensed therapist, doctor, lawyer or mufti and does not replace one. If you are in danger or crisis, contact your local emergency number.
Changes
If we change how we handle data, we will update this page and the date above.
Contact
Ahmad K · hello@sakinah.site